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Nov 19
1

Team Member Spotlight: Marco Weil

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Last week Information Systems Corporation celebrated the Anniversary of one of our Support Analysts, Marco Weil. Marco has been with ISC for four years and has grown an unbelievable amount during his time here.

Marco has not only mastered product suites, but has become one of our most proficient product trainers who patiently helps end users become familiarized with new product versions and updates. He also has taken a substantial amount of ownership on one of our largest projects in 2019 at one of our public sector clients. This project was successfully deployed this past summer with astounding user acceptance and this is largely thanks to Marco’s hard work.

One fun fact about Marco is that he is our “resident horticulturalist” at ISC HQ and is slowly turning the software support department into a jungle. Team members love to stroll by Marco’s desk to see how his family of plants are growing.

Thank you for four years of hard work and dedication, Marco. Happy Anniversary!

 

Feb 21
5

Team Member Spotlight: Kristin Young

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This week we are celebrating the anniversary of Kristin Young. Kristin has been a part of the ISC team for two years and we are so fortunate to have her as a team member. Kristin is one of our valued Conversion Specialists who ensure that all client content is handled with the utmost confidentiality and care. Kristin Young is loved by all of her clients not only for her diligent work ethic, but also for the positive energy she exudes and brings to each project she is a part of.

One fun fact about Kristin is that she has practiced Aikido, which is a modern form of  Japanese Martial Arts, since 2007 and continues to hone her skills. Go get em , Kristin!

Cheers to two years at ISC, Kristin! Thank you for all you do.

Jan 28
1

How a Minnesota County Became a Model of Efficiency

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Our partner, Metasource, worked with us to create a Case Study highlighting one of our clients, Morrison County. Information Systems Corporation has worked with Morrison County for over 10 years and has streamlined their processes to become a “Model of Efficiency” within the Minnesota County Government sector. Read below to learn more about this exciting account. The link to the original post is included below where you can also Download the Morrison County ApplicationXtender & Captiva Case Study.

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 “How a Minnesota County Became a Model of Efficiency

Doing more with less has never been more important for counties all over the country, even those with smaller populations like Morrison County, Minnesota.

You might not expect the “gateway to the northern Minnesota vacation land” – population 33,000 – to be a model of high-tech efficiency, but that’s exactly what forward-thinking staff were able to achieve in multiple departments, leveraging technology to streamline processes ranging from property records to social services.

The Challenge

When you oversee the front office operations of a government agency that manages 19 social service programs, you could easily spend all your time handling paper – moving from task to task without ever finding time to consider whether there is a better way. And, there is always a better way. Just ask the office services supervisor for the Morrison County Social Services Department.

The department manages everything from adoption, foster care and childcare assistance to food support, mental health, chemical dependency, child protection and support services for the county’s elderly. The responsibility is enormous. When you are handling such sensitive services as child protection or mental health assistance, a misplaced bit of information is not a trivial thing. And the caseload is never-ending. But the supervisor’s staff is so efficient they have been able to take on additional duties. And the supervisor is able to devote time to the process of instituting greater efficiencies into the process, revising forms and procedures and accommodating new programs.

Solution Impact

Morrison County first implemented ApplicationXtender document management software to help them manage incoming paper property records. Since then, the county’s use of ApplicationXtender has grown to include almost every department, with numerous licenses used for document management and workflow automation. Social Services is now the biggest user, with more than 1,000 pages a day going through its Captiva document scanning software.

  • The Social Services Department office staff shrunk by one full-time position, a savings in excess of $65,000 every year
  • Saved 30 reams of paper in Social Services in the first year of scanning financial assistance and child support documents, the length of which equates to 60 football fields
  • Created two new Social Services staff offices in space previously occupied by paper files”

https://www.metasource.com/document-management-workflow-blog/how-a-minnesota-county-became-a-model-of-efficiency/

Nov 20
1

Team Member Spotlight: Marco Weil

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We are excited to share that Marco Weil, one of our talented Solution Analysts, celebrated his ISC Anniversary this month. Marco has officially been a part of the ISC family for three years and he has become an invaluable asset to our support team. Marco has gained an immense amount of knowledge during the past three years and has truly mastered our core software offering, Application Xtender. He is our ApplicationXtender Connector expert, which allows our solution to integrate with each client’s core software applications with a simple key stroke. Marco has also proved to be a skilled trainer and has built an excellent rapport with his customers over the years. Whether he is taking support calls over the phone or visiting end users to do on-site training sessions, we know our customers are in great hands when Marco is involved. He has a true passion for customer service and we are thankful to have him as a part of the team. Thank You for all your hard work and dedication, Marco!

Aug 14
2

Team Member Spotlight: Shawn Anderson

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Happy Anniversary to Shawn Anderson! Shawn is a Solution Analyst and Developer at ISC and has officially been a team member with us for 18 years as of today – wow!

Shawn has grown exponentially throughout his career at ISC. Shawn joined the company in 2000 as a scanner technician and continued to develop his skill-set to eventually become one of our skilled solution analysts and developers. He now leads ISC’s System Integration line of business, which has become an extremely important asset to our business. Shawn knows our core product, ApplicationXtender, inside and out, and has built close relationships with many of our customers, making him indispensable for keeping our support at the level we promise our customers. Shawn is always willing to go the extra mile to ensure upgrades, installations, integrations and day-to-day processes are running smoothly.

We are so lucky to have you as a team member, Shawn. Your commitment and hard work is truly appreciated by all. Thank you for you many years of dedication. Happy Anniversary!

Apr 18
0

Celebrating One Year with Opentext

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Information Systems Corporation is excited to celebrate being a partner with Opentext for over one full year. It feels like yesterday that the acquisition became official and we have already seen multiple upgrades within the ApplicationXtender product suite since that time. We are eager to grow this partnership and continue to assist mid-market business entities take control of their content and processes. Take a look at what Chris Wynder from Opentext has to say about the future of ApplicationXtender and this exciting partnership.

One year at OpenText for ApplicationXtender

Mar 15
1

Team Member Spotlight: John Dockter

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Happy Anniversary to John Dockter! John is our current Director of Hardware Support and has been with the company for TWENTY EIGHT years and we are so thankful for his dedicated tenure with us. Here are a few words shared from team members and John himself.

“Twenty eight years ago today, I interviewed a young kid fresh out of school. Little did I know, we would still be working together twenty eight years later. It’s been a great journey, John and I have respected and enjoyed working with you all those years. Let’s keep the fun going as ISC would not be the same without you.”  Elair Brothen, President and CEO

“Johns experience has been helpful for me to learn from.  He has a wealth of knowledge regarding our full history of products.  Together we service a wide range of machines from Montana to Wisconsin.  John has been great to work with.  I look forward to many more years!” -Jamie Otte, Hardware Solution Analyst

“I started two years after the company was started by Elair Brothen and Wayne Altenbernd. At that time, we were mainly a Canon microfilm dealer with Canon reader printers and cameras in mostly banks and businesses. Our territory, at that time, was the state of North Dakota and 1/3 of Minnesota. The company has adjusted to the changing times and we still deal with microfilm, but now mainly on a conversion basis. We have migrated to more of a content management company with Canon scanners and Open Text software. Since then, we have also added KIP Wide Format and Canon IPF Color Printers. This job has been challenging and rewarding for the past twenty eight years and I see that continuing for several more years!”  John Dockter, Director of Hardware Support ”  John Dockter, Director of Hardware Support

Thank you for all you do, John. Happy Anniversary and cheers to MANY more!

Feb 01
0

Team Member Spotlight: Bob Mason

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Information Systems Corporation is, once again, excited to announce that we have a new team member in the Fargo, ND office. Bob Mason joined us late 2017 as a Solution Analyst and we are loving his work ethic, energy and excitement to learn. 

Bob is from Mandan, North Dakota and graduated from Bismarck State College in 2014. He previously worked in Support at MyON, A Twin Cities based educational literacy software company. Bob is looking forward to being able to develop his technical skills with our team at ISC and work directly with clients utilizing those skills. 

Bob has always had a passion for computers and technology. To this day, he considers it one of his biggest hobbies, which is why he embarked upon a career in the IT industry. Bob also enjoys hunting, fishing and camping when the midwestern weather allows. Bob is currently engaged and has a wedding planned for April 2018. We are so excited to have Bob as part of the team.

Welcome, Bob!!!

Send all ISC career inquiries to recruiting@iscimaging.com
Jan 22
2

Financial Services Solutions: Improve Productivity and Profitability

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Information Systems Corporation’s document management and workflow automation solutions are flexible and scalable from industry to industry. Nearly every industry can benefit from our services and discover cost savings with dramatically increased productivity, reduced occurrence of human errors and better internal and external distribution of information. Take a look at this write-up focusing on what our solutions can do for the Financial Services Industry written by our partners at Metasource.

metasource-solution-sheet-financial-services