Team Member Spotlight: Marco Weil

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Last week Information Systems Corporation celebrated the Anniversary of one of our Support Analysts, Marco Weil. Marco has been with ISC for four years and has grown an unbelievable amount during his time here.

Marco has not only mastered product suites, but has become one of our most proficient product trainers who patiently helps end users become familiarized with new product versions and updates. He also has taken a substantial amount of ownership on one of our largest projects in 2019 at one of our public sector clients. This project was successfully deployed this past summer with astounding user acceptance and this is largely thanks to Marco’s hard work.

One fun fact about Marco is that he is our “resident horticulturalist” at ISC HQ and is slowly turning the software support department into a jungle. Team members love to stroll by Marco’s desk to see how his family of plants are growing.

Thank you for four years of hard work and dedication, Marco. Happy Anniversary!

 

Team Member Spotlight: Shawn Anderson

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Today we are celebrating the work anniversary of Shawn Anderson. Nearly two decades ago, nineteen years to be exact, Shawn joined the Information Systems Corporation team as a scanner technician. We had just made it through Y2K and our industry looked very different than it does today.

Over the years, Shawn has monumentally grown his technical skill-set. He is now a Solution Analyst and Developer, a master with our Opentext ApplicationXtender suite of products and an integral part of the ISC support team. He also leads our System Integration line of business, which has shown substantial growth in the past few years, and is a key asset in many of our most complex projects.

One fun fact about Shawn is that he is currently enjoying a well-deserved vacation with his family in Yellowstone National Park this week and will not see this post until next week. Cheers to you, Shawn! Thank you for your many years of dedication to our team and for going the extra mile daily to ensure our clients are being taken care of in every possible way. We appreciate you. Happy Anniversary!

Team Member Spotlight: Jamie Otte

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Happy Anniversary to Jamie Otte!

Jamie is one of our Hardware Support Analysts and has been with Information Systems Corporation for three years as of today.

Jamie was hired in 2016 to help our hardware support team better serve our customers on-site across our expansive mid-west territory. He immediately proved to be an invaluable asset to the ISC team not only from a technical perspective, but also due to his passion for customer service and innate ability to connect with and engage each individual that he encounters. This skill is evident when observing his interactions with colleagues and customers alike.

One fun fact about Jamie is that he loves to golf and takes an annual trip to Florida to enjoy some dedicated time on the links. Jamie, thank you for the knowledge, positive energy and passion that you bring to the table each and every day. Happy Anniversary!

Team Member Spotlight: Derek Dahlsad

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This month we celebrated Derek Dahlsad’s anniversary. Derek is our Director of Support and Development and has been a team member at Information Systems Corporation for over a decade, twelve years to be exact- wow!

Derek leads our support team, which is vital so that all customer needs are being met on a daily basis and that all client solutions are functioning properly. Derek also leads our development team and not only spearheads development projects himself, but works with the team to ensure that all projects are remaining on target and assists team members when needed.

One fun fact about Derek is that he has many interesting personal projects. One project of his that spanned 7 years is a blog called ‘Dakota Death Trip’. Dakota Death Trip chronicles the “Tales of the tragic, harsh, strange, and amazing lives of those brave enough to claim the Northern Plains as home.” The blog is fascinating and shares stories of the challenging lives of those living in the Northern Plains from the late 19th century to early 20th century.

Derek, your knowledge, expertise and leadership are so unbelievably appreciated by all. Thank you for your dedication and hard work over these past 12 years. Happy Anniversary!

 

 

Team Member Spotlight: John Dockter

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This month we celebrated the Anniversary of John Dockter, our current Director of Hardware Support, who has been with Information Systems Corporation for Twenty Nine years! John joined ISC in its second year of operation and has been a team member ever since. John is an integral member of the ISC support team, loved by all his customers and also is a great team member to work with on a daily basis. One fun fact about John is that he is a Chairman of the D5 Northern District Eagle Boards of Review and has been very involved with the Boy Scouts of America Organization throughout his life. Amy Lindemann, our Director of Accounting and Human Resources, had these words to say about John.

“I’ve known John for almost 21 years now. He’s been a great co-worker (he’s a team player) and he’s been a great friend outside of work as well. He was a mentor to our youngest son in Boy Scouts and was very instrumental in helping him achieve the highest rank of Eagle Scout. We couldn’t be more thankful to him for that. ISC wouldn’t be ISC without him & I look forward to many more years of working with him.” – Amy Lindemann

Happy anniversary and thank you for all you do, John! As Amy said, ISC would not be ISC without you!

Team Member Spotlight: Kristin Young

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This week we are celebrating the anniversary of Kristin Young. Kristin has been a part of the ISC team for two years and we are so fortunate to have her as a team member. Kristin is one of our valued Conversion Specialists who ensure that all client content is handled with the utmost confidentiality and care. Kristin Young is loved by all of her clients not only for her diligent work ethic, but also for the positive energy she exudes and brings to each project she is a part of.

One fun fact about Kristin is that she has practiced Aikido, which is a modern form of  Japanese Martial Arts, since 2007 and continues to hone her skills. Go get em , Kristin!

Cheers to two years at ISC, Kristin! Thank you for all you do.

Team Member Spotlight: Marco Weil

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We are excited to share that Marco Weil, one of our talented Solution Analysts, celebrated his ISC Anniversary this month. Marco has officially been a part of the ISC family for three years and he has become an invaluable asset to our support team. Marco has gained an immense amount of knowledge during the past three years and has truly mastered our core software offering, Application Xtender. He is our ApplicationXtender Connector expert, which allows our solution to integrate with each client’s core software applications with a simple key stroke. Marco has also proved to be a skilled trainer and has built an excellent rapport with his customers over the years. Whether he is taking support calls over the phone or visiting end users to do on-site training sessions, we know our customers are in great hands when Marco is involved. He has a true passion for customer service and we are thankful to have him as a part of the team. Thank You for all your hard work and dedication, Marco!

Team Member Spotlight: Shawn Anderson

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Happy Anniversary to Shawn Anderson! Shawn is a Solution Analyst and Developer at ISC and has officially been a team member with us for 18 years as of today – wow!

Shawn has grown exponentially throughout his career at ISC. Shawn joined the company in 2000 as a scanner technician and continued to develop his skill-set to eventually become one of our skilled solution analysts and developers. He now leads ISC’s System Integration line of business, which has become an extremely important asset to our business. Shawn knows our core product, ApplicationXtender, inside and out, and has built close relationships with many of our customers, making him indispensable for keeping our support at the level we promise our customers. Shawn is always willing to go the extra mile to ensure upgrades, installations, integrations and day-to-day processes are running smoothly.

We are so lucky to have you as a team member, Shawn. Your commitment and hard work is truly appreciated by all. Thank you for you many years of dedication. Happy Anniversary!

Team Member Spotlight: Jamie Otte

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Happy Anniversary to Jamie Otte! Jamie is our Hardware Support Analyst and has been with Information Systems Corporation for two years now. Upon hire, Jamie hit the ground running from both a customer engagement and technical perspective.

Jamie’s contagious energy and true passion for customer service is evident when observing his interactions with colleagues and customers alike. He sincerely values and gets to know each and every individual he works with. These traits combined with his technical aptitude and problem solving skills have made him an invaluable asset to the team.

Jamie, your knowledge, energy and work ethic have been such a welcomed addition to the ISC team these past two years. Thank you for all you do. Happy Anniversary!

Team Member Spotlight: John Dockter

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Happy Anniversary to John Dockter! John is our current Director of Hardware Support and has been with the company for TWENTY EIGHT years and we are so thankful for his dedicated tenure with us. Here are a few words shared from team members and John himself.

“Twenty eight years ago today, I interviewed a young kid fresh out of school. Little did I know, we would still be working together twenty eight years later. It’s been a great journey, John and I have respected and enjoyed working with you all those years. Let’s keep the fun going as ISC would not be the same without you.”  Elair Brothen, President and CEO

“Johns experience has been helpful for me to learn from.  He has a wealth of knowledge regarding our full history of products.  Together we service a wide range of machines from Montana to Wisconsin.  John has been great to work with.  I look forward to many more years!” -Jamie Otte, Hardware Solution Analyst

“I started two years after the company was started by Elair Brothen and Wayne Altenbernd. At that time, we were mainly a Canon microfilm dealer with Canon reader printers and cameras in mostly banks and businesses. Our territory, at that time, was the state of North Dakota and 1/3 of Minnesota. The company has adjusted to the changing times and we still deal with microfilm, but now mainly on a conversion basis. We have migrated to more of a content management company with Canon scanners and Open Text software. Since then, we have also added KIP Wide Format and Canon IPF Color Printers. This job has been challenging and rewarding for the past twenty eight years and I see that continuing for several more years!”  John Dockter, Director of Hardware Support ”  John Dockter, Director of Hardware Support

Thank you for all you do, John. Happy Anniversary and cheers to MANY more!