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Apr 10
4

Team Member Spotlight: Derek Dahlsad

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Join us in celebrating Derek Dahlsad’s anniversary at Information Systems Corporation. Derek is our Director of Support and Development and has been a team member for thirteen years as of April sixth. He also technically worked part-time for six months prior, so he has been part of the ISC family for nearly fourteen years! We are so lucky to consistently be celebrating such big milestones with our team.

Derek leads ISC’s support department, which is an indispensable business unit here at ISC as they work hard to ensure our client’s solutions are up and running at peak efficiency 24/7. Derek also leads our development team and even takes on many projects himself. Our development team has become such an integral part of project discovery and implementation since most solutions we implement involve some level of custom development work. Derek works diligently to ensure that all projects remain on target and that all team member’s questions and concerns are addressed. Derek is a calming presence and leads the team with organization, impartiality and expertise.

One fun fact about Derek is that he just adopted a new dog! Her name is Maggie and she is an Anatolian Shepherd. She was born and lived most of her life in Texas, and while she was a bit shy at first, she is adapting to her new life extremely well. Derek, ISC is so fortunate to have your expertise and leadership. Thank you for your dedication and hard work over these past thirteen (almost fourteen) years. Happy Anniversary!!!

Apr 03
3

Team Member Spotlight: John Dockter

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During this challenging time for our community and nation, we want to pause for a moment to spread some joy and celebrate John Dockter’s anniversary at Information Systems Corporation. John is our Director of Hardware Support and has been a team member for THIRTY YEARS!

John oversees all hardware sales and support at ISC. He is unbelievably appreciated by team members and customers alike for his work ethic, industry passion and willingness to contribute and lend a helping hand. He has seen the industry and our business change substantially over his tenure and continuously is adapting to change and learning about the latest hardware advancements in order to better serve his customers. He has been learning about KIP’s new product line recently and executed an exciting hardware sale and installation at a local engineering firm. The KIP 970 is a powerhouse wide format printer with advanced color printing, high demand output, precise imaging, and expressive color fidelity.

One fun fact about John is that he coaches fishing at a local high school and enjoys many outdoor recreational activities throughout the year. When asking one of our founders and CEO what message he wanted to share with John on his Anniversary, he said, “Thank you for the many years of dedication. I appreciate you and know that ISC would not be the same without your support! And go fishing when all of this is over!” Cheers to you, John!!! We hope that you are able to enjoy many fishing trips this summer. Thank you for all you do to support the ISC team.

Dec 17
2

Team Member Spotlight: Amy Lindemann

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We have another exciting ‘workiversary’ to celebrate here at Information Systems Corporation! Amy Lindemann, our Director of Accounting and Human Resources, has been with ISC for twenty-one years as of December 14th. We are so lucky to have her insight and operational acumen overseeing all accounting and human resource initiatives, and ensuring all day-to-day operations are running smoothly.

This year has been an exceptionally busy year for Amy as she has taken the lead on coordinating efforts for an internal software implementation. We are so appreciative of all her hard work this past year and her long-term commitment to ISC the past two decades. One fun fact about Amy is that her birthday is on St. Patrick’s Day and she is actually thirty percent Irish. That being said, she obviously loves all things with St. Patrick’s Day themed, so don’t forget to wish her a Happy Birthday and St. Patrick’s Day this March, if you are working alongside her.

Happy Anniversary, Amy, and thank you for all you do!

Nov 19
1

Team Member Spotlight: Marco Weil

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Last week Information Systems Corporation celebrated the Anniversary of one of our Support Analysts, Marco Weil. Marco has been with ISC for four years and has grown an unbelievable amount during his time here.

Marco has not only mastered product suites, but has become one of our most proficient product trainers who patiently helps end users become familiarized with new product versions and updates. He also has taken a substantial amount of ownership on one of our largest projects in 2019 at one of our public sector clients. This project was successfully deployed this past summer with astounding user acceptance and this is largely thanks to Marco’s hard work.

One fun fact about Marco is that he is our “resident horticulturalist” at ISC HQ and is slowly turning the software support department into a jungle. Team members love to stroll by Marco’s desk to see how his family of plants are growing.

Thank you for four years of hard work and dedication, Marco. Happy Anniversary!

 

Aug 14
1

Team Member Spotlight: Shawn Anderson

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Today we are celebrating the work anniversary of Shawn Anderson. Nearly two decades ago, nineteen years to be exact, Shawn joined the Information Systems Corporation team as a scanner technician. We had just made it through Y2K and our industry looked very different than it does today.

Over the years, Shawn has monumentally grown his technical skill-set. He is now a Solution Analyst and Developer, a master with our Opentext ApplicationXtender suite of products and an integral part of the ISC support team. He also leads our System Integration line of business, which has shown substantial growth in the past few years, and is a key asset in many of our most complex projects.

One fun fact about Shawn is that he is currently enjoying a well-deserved vacation with his family in Yellowstone National Park this week and will not see this post until next week. Cheers to you, Shawn! Thank you for your many years of dedication to our team and for going the extra mile daily to ensure our clients are being taken care of in every possible way. We appreciate you. Happy Anniversary!

May 31
1

Team Member Spotlight: Jamie Otte

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Happy Anniversary to Jamie Otte!

Jamie is one of our Hardware Support Analysts and has been with Information Systems Corporation for three years as of today.

Jamie was hired in 2016 to help our hardware support team better serve our customers on-site across our expansive mid-west territory. He immediately proved to be an invaluable asset to the ISC team not only from a technical perspective, but also due to his passion for customer service and innate ability to connect with and engage each individual that he encounters. This skill is evident when observing his interactions with colleagues and customers alike.

One fun fact about Jamie is that he loves to golf and takes an annual trip to Florida to enjoy some dedicated time on the links. Jamie, thank you for the knowledge, positive energy and passion that you bring to the table each and every day. Happy Anniversary!

May 23
0

Why Accounts Payable is the perfect introduction into the “World of Automation”

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Nearly every department can benefit from automating their daily business processes, but the Accounts Payable process can be especially cumbersome for your team to execute manually. From consolidating invoices of various formats and from various mediums, to categorizing each vendor invoice, to invoice matching and performing a series of approvals, it can be a very tiring, manual process.

With our solution, utilizing Opentext ApplicationXtender and Captiva Intelligent Capture, your current invoice approval process will be nearly synonymous to your current process, but your team will enjoy greatly reduced processing times and improved overall accuracy due to the automation of many steps in their current process. Your vendor will submit an invoice and the automation will take flight.

Your invoice will automatically be captured and metadata will be extracted and indexed for future use. It will then be routed to the various individuals who need to verify the invoice throughout its series of approvals. From exception handling, authorizations, and validity and accuracy checks, your invoices no longer have to float from desk to desk, which leads to extreme process bottlenecks.

Invoice matching will also become a breeze with all your necessary documents including purchase orders, receiving reports and other supporting documents being stored in one secure location and indexed according to your specifications. So, when it comes time for invoice matching, the solution will intelligently verify GL code, line item information, amounts, terms, etc. based on pre-defined rules and validate them. If they do not meet the criteria for validation, they will be sent to a user for further review.

Another benefit your team will relish in is having complete 24/7 transparency in regard to payment status and approvals. Any representative, with the necessary permission levels, who needs to be aware of an invoice’s status will be able to do so with a stroke of a key.

Imagine a dream world with faster processing times, automated routing and validation, and increased transparency… Let’s make it a reality.

 

Mar 27
2

Team Member Spotlight: John Dockter

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This month we celebrated the Anniversary of John Dockter, our current Director of Hardware Support, who has been with Information Systems Corporation for Twenty Nine years! John joined ISC in its second year of operation and has been a team member ever since. John is an integral member of the ISC support team, loved by all his customers and also is a great team member to work with on a daily basis. One fun fact about John is that he is a Chairman of the D5 Northern District Eagle Boards of Review and has been very involved with the Boy Scouts of America Organization throughout his life. Amy Lindemann, our Director of Accounting and Human Resources, had these words to say about John.

“I’ve known John for almost 21 years now. He’s been a great co-worker (he’s a team player) and he’s been a great friend outside of work as well. He was a mentor to our youngest son in Boy Scouts and was very instrumental in helping him achieve the highest rank of Eagle Scout. We couldn’t be more thankful to him for that. ISC wouldn’t be ISC without him & I look forward to many more years of working with him.” – Amy Lindemann

Happy anniversary and thank you for all you do, John! As Amy said, ISC would not be ISC without you!

Jan 28
1

How a Minnesota County Became a Model of Efficiency

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Our partner, Metasource, worked with us to create a Case Study highlighting one of our clients, Morrison County. Information Systems Corporation has worked with Morrison County for over 10 years and has streamlined their processes to become a “Model of Efficiency” within the Minnesota County Government sector. Read below to learn more about this exciting account. The link to the original post is included below where you can also Download the Morrison County ApplicationXtender & Captiva Case Study.

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 “How a Minnesota County Became a Model of Efficiency

Doing more with less has never been more important for counties all over the country, even those with smaller populations like Morrison County, Minnesota.

You might not expect the “gateway to the northern Minnesota vacation land” – population 33,000 – to be a model of high-tech efficiency, but that’s exactly what forward-thinking staff were able to achieve in multiple departments, leveraging technology to streamline processes ranging from property records to social services.

The Challenge

When you oversee the front office operations of a government agency that manages 19 social service programs, you could easily spend all your time handling paper – moving from task to task without ever finding time to consider whether there is a better way. And, there is always a better way. Just ask the office services supervisor for the Morrison County Social Services Department.

The department manages everything from adoption, foster care and childcare assistance to food support, mental health, chemical dependency, child protection and support services for the county’s elderly. The responsibility is enormous. When you are handling such sensitive services as child protection or mental health assistance, a misplaced bit of information is not a trivial thing. And the caseload is never-ending. But the supervisor’s staff is so efficient they have been able to take on additional duties. And the supervisor is able to devote time to the process of instituting greater efficiencies into the process, revising forms and procedures and accommodating new programs.

Solution Impact

Morrison County first implemented ApplicationXtender document management software to help them manage incoming paper property records. Since then, the county’s use of ApplicationXtender has grown to include almost every department, with numerous licenses used for document management and workflow automation. Social Services is now the biggest user, with more than 1,000 pages a day going through its Captiva document scanning software.

  • The Social Services Department office staff shrunk by one full-time position, a savings in excess of $65,000 every year
  • Saved 30 reams of paper in Social Services in the first year of scanning financial assistance and child support documents, the length of which equates to 60 football fields
  • Created two new Social Services staff offices in space previously occupied by paper files”

https://www.metasource.com/document-management-workflow-blog/how-a-minnesota-county-became-a-model-of-efficiency/

Jan 17
4

Team Member Spotlight: Amy and Stacy

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At the end of 2018, Stacy Ludwig and Amy Lindemann both celebrated their Anniversaries of joining the team at Information Systems Corporation. Amy has been an ISC team member for 20 years and Stacy has been with the team for 15 years – both such monumental anniversaries and ISC is SO fortunate to have had both their support for decades

Amy is our Director of Accounting and Human Resources and manages so many moving pieces internally to ensure the company run smoothly on a day-to-day basis. Stacy Ludwig is our Conversion Center Supervisor who ensures all client content is managed with care and projects completed with accuracy and efficiency.

Amy and Stacy partner on many office initiatives and even have had the chance to meet celebrities such as Jason Momoa together while on vacation. CHEERS to this dynamic duo!!! Happy Anniversary and Thank You for your many years of dedication. We are very lucky to have you both as a part of the ISC family.